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Post by heftyexpl on Sept 6, 2016 9:44:34 GMT -5
This is probably not the place for this topic and Im sure people on a basketball message board dont want to hear me complain about the University. But I am so fed up with La Salle after two incidents I feel I need to vent and maybe the new President will read this and adress the departments I had issues with.
Im going to try and keep this as short as possible.
Situation 1 :
I was looking to make a donation to the school, particularly the Mens Basketball team. I went on the website and realized you need an Alumni pin to complete a donation transaction. I emailed the alumni association and wrote a nice email explaining myself and requesting my pin. The email I received back was just a pin #. No greeting, no thank you, no appreciation for sending money. Just my pin. Felt like a small slap in the face that the school couldnt take an extra minute to at least say thank you for your contribution.
Situation 2 :
Im applying for a Civil Service position. Ive been assigned an Investigator to do a background check. I had to provide her with a disciplinary letter from all schools attended. I called/emailed La Salle requesting this document 2 months ago. We went back and forth and finally they said they "would take care of it". A week ago I received a call from my Investigator and La Salle was the only school that never submitted the letter. I called and they said they were still working on it and would email the letter to me. A week later still nothing. Im now waiting for some one to call me back.
I cant believe how lackadaisical they been with not sending this important document. And for a job that I desperately want. La Salle cant take 5 minutes to help an alumni.
Its embarrassing and I hope these are isolated incidents. Because if this is how a 40k tuition school acts and treats former students than they should be ashamed. Hopefully the new president is holding faculty accountable.
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Post by durenduren on Sept 6, 2016 9:55:03 GMT -5
If this is how a 40k tuition school acts and treats former students than they should be ashamed. Hopefully the new president is holding faculty accountable. If this is a how a La Salle alumnus acts and treats his/her school in a public arena, they should be ashamed. Wrong place, wrong venue. Totally discrediting of the hard work, passion, and dedication so many exhibit each day. Sorry your experience wasn't better, but I think this wasn't a fair response. Do this stuff in private.
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Post by golasalle on Sept 6, 2016 10:04:01 GMT -5
This is probably not the place for this topic and Im sure people on a basketball message board dont want to hear me complain about the University. But I am so fed up with La Salle after two incidents I feel I need to vent and maybe the new President will read this and adress the departments I had issues with. Im going to try and keep this as short as possible. Situation 1 : I was looking to make a donation to the school, particularly the Mens Basketball team. I went on the website and realized you need an Alumni pin to complete a donation transaction. I emailed the alumni association and wrote a nice email explaining myself and requesting my pin. The email I received back was just a pin #. No greeting, no thank you, no appreciation for sending money. Just my pin. Felt like a small slap in the face that the school couldnt take an extra minute to at least say thank you for your contribution. Situation 2 : Im applying for a Civil Service position. Ive been assigned an Investigator to do a background check. I had to provide her with a disciplinary letter from all schools attended. I called/emailed La Salle requesting this document 2 months ago. We went back and forth and finally they said they "would take care of it". A week ago I received a call from my Investigator and La Salle was the only school that never submitted the letter. I called and they said they were still working on it and would email the letter to me. A week later still nothing. Im now waiting for some one to call me back. I cant believe how lackadaisical they been with not sending this important document. And for a job that I desperately want. La Salle cant take 5 minutes to help an alumni. Its embarrassing and I hope these are isolated incidents. Because if this is how a 40k tuition school acts and treats former students than they should be ashamed. Hopefully the new president is holding faculty accountable. Maybe, just maybe, you should have picked up the phone and called Madame President or sent her an email directly instead of posting it on a basketball message board in the hope that she reads it.
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MisterD
The Baptist Himself
Voted Most Popular Poster 2012, 2013, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023
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Post by MisterD on Sept 6, 2016 15:25:00 GMT -5
One time I got fajitas at Intermissions and the tortillas were dry and cracked in the middle when I tried to roll them up. This was especially upsetting given that I loved (and still love) fajitas. Unacceptable.
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Post by 1801olney on Sept 6, 2016 15:46:13 GMT -5
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Post by blueandgold on Sept 6, 2016 16:23:51 GMT -5
Can we at least retract the subject on this, or move it to the non-basketball board? Situation 1 is easy opportunity for improvement, and Situation 2 does seem like too long of a wait, but this is probably not the best venue for the airing of the grievances.
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Post by durenduren on Sept 6, 2016 16:26:48 GMT -5
One time I got fajitas at Intermissions and the tortillas were dry and cracked in the middle when I tried to roll them up. This was especially upsetting given that I loved (and still love) fajitas. Unacceptable. All things considered, fajitas are serious business.
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Post by JoeFedorowicz on Sept 6, 2016 20:36:52 GMT -5
Maybe, just maybe, you should have picked up the phone and called Madame President or sent her an email directly instead of posting it on a basketball message board in the hope that she reads it. Not everyone has a direct line to her phone or email. I have no problem with this on the non-basketball board. I do know that development and athletics donations are a spot that the school investing in, however, so hopefully they are just in transition. Shouldn't need a Pin # to give money.
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Post by golasalle on Sept 6, 2016 22:16:37 GMT -5
Maybe, just maybe, you should have picked up the phone and called Madame President or sent her an email directly instead of posting it on a basketball message board in the hope that she reads it. Not everyone has a direct line to her phone or email. I have no problem with this on the non-basketball board. I do know that development and athletics donations are a spot that the school investing in, however, so hopefully they are just in transition. Shouldn't need a Pin # to give money. Joe, it literally took me 15 seconds to find her email address and phone number on the La Salle app or the web site.
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Post by JoeFedorowicz on Sept 7, 2016 4:00:36 GMT -5
What's the email address?
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MisterD
The Baptist Himself
Voted Most Popular Poster 2012, 2013, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023
Posts: 8,392
Likes: 6,325
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Post by MisterD on Sept 7, 2016 8:40:50 GMT -5
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Post by golasalle on Sept 7, 2016 9:34:07 GMT -5
Mr. D beat me to it but literally all I did in both the app and the website is type "colleen" into the search box and voila!
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Post by JoeFedorowicz on Sept 8, 2016 5:14:40 GMT -5
While it may get to her eventually, that's a general email.
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